Support Hub Dashboard
Last updated on
August 9, 2023
Details
Exceptional end-to-end customer support is a key differentiator in today's competitive business landscape. Akooda's Support Operations Dashboard offers comprehensive insights into effort levels across departments and escalation trends for different topics and customer segments. By dissecting this data, leaders can spot frequent customer challenges, refine support workflows, and allocate resources smartly. This dashboard empowers organizations to offer outstanding customer service, elevate satisfaction levels, and cultivate enduring relationships.
Roles
Engineering
Human Resources
Legal
Customer Success
Connectors